Your Simple, AI-Powered Knowledge Base

Stop Answering the Same Questions Over and Over Again.

Your customers and team members have questions. HelpSite helps them find answers—fast.

Mockup of HelpSite on a laptop.

A Smarter Knowledge Base in Minutes

Most businesses waste valuable time answering the same questions repeatedly. HelpSite makes it effortless to create a searchable, AI-powered knowledge base so your team and customers can help themselves—without flooding your inbox.

Why use HelpSite?

Smart

Discover AI-Powered Search

Our AI-Powered Search feature delivers instant answers to your customers' inquiries, significantly reducing the volume of support tickets. Experience a seamless way to empower your team and enhance customer satisfaction.
An image of the fast search
Fast

Launch Your Knowledge Base in Minutes with Our Effortless Setup Process

Setting up your knowledge base has never been easier. With just a few clicks, you can have a fully functional resource ready for your team and customers.

Quick Launch

Get started in minutes and empower users to find answers independently.

Simple Setup

No technical skills required; anyone can create a knowledge base effortlessly.
HelpSite's AI assisted article writer.
Customizable

Tailor Your Knowledge Base to Your Brand

Whether you’re a startup or a scaling team, HelpSite.com grows with you. Add your logo, tweak colors, use your domain, and fully white-label your help center. Need more? As your business grows, we support higher volumes, custom integrations, and advanced configurations.

Branded Your Way

Make it feel like your own: add your logo, tweak colors, and match your brand style.

Scales With You

From launch to high-traffic growth, your HelpSite is ready
HelpSite on a mobile phone, styled.
Control

Share with the world — or just your team.

Whether you're publishing help docs for customers or managing internal knowledge for your team, HelpSite gives you full control over who sees what. Choose public visibility and access to search engines, protect sensitive content with login or password, or enforce secure access with enterprise-grade JWT SSO.

Open Access Articles

Share help docs with the world. Great for SEO, customer self-service, and reducing repetitive support queries.

Private Team Spaces

Create secure spaces for HR guides, dev wikis, or partner content — visible only to the right people, every time.
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How it works in 3 easy steps

Sign Up for free

Get started with no setup fees or complicated onboarding.

Create and import content

Write from scratch or let AI auto-generate articles.

Share & Scale

Publish your knowledge base and give customers instant answers.

Who Uses HelpSite?

Capterra logo
4.9/5
g2 logo
5/5
GetApp logo
4.7/5
"Most useful FAQ KB and contact form I've used"
Arthur D.
CEO, IT and Services
"It's very easy to use, maintain, and adapt."
Huans H.
Engineering Manager
"Easy to use, great looking website"
Jack S.
Designer, Computer & Software
"Easy, easy, easy"
Duncan M.
CEO/Managing Director
"Excellent tool to manage the Knowledge Base"
Mollie Hall
Sr. UX Designer, Autmoative
"Most useful FAQ KB and contact form I've used"
Arthur D.
CEO, IT and Services
"It's very easy to use, maintain, and adapt."
Huans H.
Engineering Manager
"Easy to use, great looking website"
Jack S.
Designer, Computer & Software
"Easy, easy, easy"
Duncan M.
CEO/Managing Director
"Excellent tool to manage the Knowledge Base"
Mollie Hall
Sr. UX Designer, Autmoative
"Probably the easiest way to set up a free KB  on the internet. Period."
Andrew M.
COO, Marketing and Advertising
"Best knowledge base management"
Mridul K.
Digital Marketing Manager
"HelpSite is amazing! Highly recommend for anyone looking for a knowledge base site"
Jennifer T.
Consultant, Government Administration
"Excellent tool to manage the Knowledge Base"
Profile photo of a reviewer.
Mollie Hall
Sr. UX Designer, Autmoative
"7 HelpSites and Counting"
Bradley U.
Chief Content Creator, Marketing and Advertising
"Probably the easiest way to set up a free KB  on the internet. Period."
Andrew M.
COO, Marketing and Advertising
"Best knowledge base management"
Profile photo of a reviewer.
Mridul K.
Digital Marketing Manager
"HelpSite is amazing! Highly recommend for anyone looking for a knowledge base site"
Jennifer T.
Consultant, Government Administration
"Excellent tool to manage the Knowledge Base"
Profile photo of a reviewer.
Mollie Hall
Sr. UX Designer, Autmoative
"7 HelpSites and Counting"
Bradley U.
Chief Content Creator, Marketing and Advertising
"A beautiful software that does my job, its visuality is very simple and beautiful."
Fatih S.
Support Specialist, Education Management
"Helpsite is an inexpensive tool for a great staff wiki!"
Darren O.
Communications & Systems Officer
"An everyday addition to the team to boost productivity by 2x"
Diptankar B.
Manager, IT
"highly recommend this to my colleagues and peers"
Fairman S.
Trainer, Outsourcing/Offshoring
"Powerful, Easy to use WYSIWYG Helpsite"
Francois R.
COO, Information Technology and Services,
"A beautiful software that does my job, its visuality is very simple and beautiful."
Fatih S.
Support Specialist, Education Management
"Helpsite is an inexpensive tool for a great staff wiki!"
Darren O.
Communications & Systems Officer
"An everyday addition to the team to boost productivity by 2x"
Diptankar B.
Manager, IT
"highly recommend this to my colleagues and peers"
Fairman S.
Trainer, Outsourcing/Offshoring
"Powerful, Easy to use WYSIWYG Helpsite"
Francois R.
COO, Information Technology and Services,
"Easy to use, looks great."
Mieko B.
CSR, Hospital & Health Care
"EASY. AFFORDABLE."
Sean D.
Client Success, Rec. services
"User Friendly, Business Effective."
Lisa J.
Head of Training, IT Services
"A robust tool for businesses looking to enhance customer support and engagement"
Gabriel S.
CEO, Online Media
"Great product to get your knowledge base started"
Harry P.
Product Manager, Automotive
"Easy to use, looks great."
Mieko B.
CSR, Hospital & Health Care
"EASY. AFFORDABLE."
Sean D.
Client Success, Rec. services
"User Friendly, Business Effective."
Lisa J.
Head of Training, IT Services
"A robust tool for businesses looking to enhance customer support and engagement"
Gabriel S.
CEO, Online Media
"Great product to get your knowledge base started"
Harry P.
Product Manager, Automotive

How the best teams use HelpSite

Case studies from some of our amazing customers who are building faster.

SaaS &
Tech Teams

Reduce customer support burden.

Learn More

Ready to Save Time & Improve Customer Support?

Try HelpSite free for 30 days. No credit card required.
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Still Have Questions?

We use HelpSite too! Check out our knowledge base for FAQs.